SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eStoreg (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.estoreg.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Prima product voor het geld. Neem 1 maat groter dan in de EU. Ik heb normaal L maar een XL besteld en die past prima.
ottimo prodotto venditore serio affidabile
Very good!
Arrived within 3 weeks in New Caledonia. Good quality, the size is good.
Взял XL и не промахнулся)))) куртка крутая))) всем доволен. Отдельное спасибо за мини нашивку в нижней части куртки. Продавец общительный и добрый. В вообщем советую всем)))
Хорошая куртка. Размер отлично подошёл.
excelente, muy buen precio y buena calidad.
Received in good condition. Great for present!
Excellent quality - reinforces all previous 5* feedback. Well done and thanks :)
Revelation!!! The jacket is fantastic in every respect. I recommend this product to everyone. Very fast delivery. Cool!
Куртка не плохая по качеству. Мне пришла с капюшоном пришитым коряво, без него было бы лучше.
I'm normally by L for a tighter fit, sometimes XL, in European sizes. Ordering this jacket I went by the sizing chart and ordered XXL. Perfect fit.
Все отлично
брал в качестве мотокуртки, тоесть планируя вшивать защитные вставки. брал в соответствии с размерной линейкой, по которой сразу стало понятно, что чтобы была длина рукава под меня, нужно брать 4xl и потом ушивать этот балахон, в который влезет два меня. Сразу понимал что меня ждёт, поэтому был готов к этому, на фото уже подогнанная под мой размер куртка. Качество материала на высоте, цвет крутой, много карманов, выходов под наушники и прочего. В военторге в Минске увидел эту же куртку, которая продавалась за 80 долларов. В целом покупкой очень доволен, но крайне внимательно смотрите на все размеры при выборе, и сразу ищите контакты хорошей швеи.
ok
jeśli chodzi o wysokie osoby to tylko rozmiar 4xl ale kurtka będzie za szeroka ,jeśli 3xl to rękawy za krótkie . ja mam 190 cm
super
Заказал 21.12.2018, получил 02.02.2019. Курткой доволен, качество супер, материал плотный с подстежкой, ветро-влаго защитный, подмышками есть молнии для проветривания и также с двух сторон на пояснице, капюшон скручивается и крепится в виде круглого воротника, Сам капюшон на шнурках, его затяжка происходит изнутри, спрятанная в боковых карманах, при помощи шнурков. Выполнено качественно, берите не пожалеете, с размером угадал, но всё же чуть тесновата на спине.
Viskas ok 1.73 ugiui emiau L svoris 88 kg kaip tik tiko.
The soeeves are short for me, despitr the overall size is OK
До Москвы 3 недели. Размер М на рост 170 и плотное телосложение подошел в самый раз. Качество хорошее. В общем, рекомендую.
просто супер. пришло быстро. продавца РЕКОМЕНДУЮ!!! Good :)
Très beau Soft Shell et de très bonne qualité. L’imprimé est top. Livraison assez rapide. Merci pour le cadeau
Ik ben 180cm en weeg 100kg ik heb de 4XL genomen en die zit goed, zeker met een dikke trui er onder. Maat een maatje kleiner was ook goed geweest.
Отличная куртка! Качество ткани и швов хорошее. Брали на рост 180 и вес 100 кг. Длина рукава нормальная. Чуть коротковата сама куртка, но если надеть с полукомбезом - будет хорошо. Мужчина доволен.