SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eStoreg (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.estoreg.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Качество материала отличное. На рост 154 село хорошо. Резинка в талии не тянет.
Beautiful !, as described and of great quality. I'm going to buy more. Thank you :)
блин думала в пору будет,но в груди и руках очень обтягивает :(жаль хорошее платье хоть и просвечивает немного
товар пришел в Минск за 1,5 месяца. Ткань шикарная, летом ходить в самый раз. Покупкой довольно , буду заказывать еще у этого продавца))))
Хорошее платье, резинка на талии немного жмёт,но это вопрос к лишнему весу)) дошло 9 дней до СПб
Качество отличное) продавца рекомендую) единственное платье просвечивает (мне не очень комфортно), поэтому вниз одеваю сорочку)
A bit see trough but I like it.
very transparent
Dear Seller, Thank you very much.I am very satisfied with the product.
Быстрая доставка! Хорошее качество! Супер милое платьешко на весну!
Очень классное платье я влюбилась. Сшито хорошо, на красивый.
Платье неплохое, но в груди мало
beautiful the same in the picture!!
Пришли быстро. Качеством давольно очень.Высоковата талия. Поэтому лучше брать если Вы стройняшка.
Фигня! Платье полупрозрачное. Талия ооочень высоко. На рост 175 талия под грудью. Ткань не очень приятная
Брала размер L, на рост 171 талия слишком высоко, на параметры 89-65-94 платье село свободно. Убрала резинку на талии и стало лучше смотреться. Длина - до колена. Материал - синтетика.
Платье с завышенной талией немного создает ощущение беременности что ли))) Или вероятно это из за того что у меня не маленькая грудь ( обхват груди 97см) и пояс с талии уходит чуть под грудь)) Цвет и фасон мне очень нравится, скромное платье, но очень нежное, весеннее ))) ставлю 5 звезд)
Such a beautiful dress ! Im inlove. Ordered size bigger than usually and it fits perfectly.
știți, de fapt culoarea este puțin diferită decât in imagine,e mult mai închisă . Apropo pentru însărcinate e foarte comodă. Materialul cu siguranță nu e cel mai calitativ, dar rochia în general e comodă. Este enervant că au mai rămas ațe de după cusut. Scrie că rochia nu se poate de călcat, dar e șifonată, probabil oricum o să o calc, nu ai cum să nu. A ajuns într-o luna undeva, într-un pachet modest,dar pentru suma dată, măcar un sezon se poate umbla. În rest e foarte simpatică.
завышена талия, почти под грудь, но село хорошо,в целом покупкой довольна
Класное платье! на свой 44 размер взяла L, так как на 5 месяце беременности. Удачная покупка. одно но подклада нету на юбке.
отлично
un poco ajustado la talla, pero lo demas excelente
קטן מדי לא יפה כמו בתמונה
falbric is too thin. very hight waist line- very uncomfortable